For Restaurants, Cafes & Bars · Free until 31 January 2027 — limited spots

Respond to Google reviews — automatically, in your venue's tone.

Every review deserves a personal response. SupaPresence drafts it for you — in seconds, not hours. You stay in control with one click.

Try for Free How It Works
73%

of guests choose the competition
when a restaurant doesn't respond

Source: MarketingLTB / Restaurant Marketing Statistics 2025

89%

of consumers expect a
response to their review

Source: WiserReview / Google Review Statistics 2026

+18%

higher revenue for venues that
consistently respond to reviews

Source: Shapo / Google Review Statistics 2025

The Problem

Every restaurant gets reviews.
Very few get answered.

No time in the evening

After a long day running the venue, there is no energy left to craft a thoughtful response to every review. The result: reviews go unanswered for days.

Ranking loss from inactivity

Google interprets missing responses as lack of engagement. Your profile loses visibility in local search — and guests see competitors first.

Generic replies do more harm

Copy-pasted texts or obviously AI-generated responses feel inauthentic. Guests notice the difference — and trust in your venue suffers.

How It Works

From review to response — in seconds.

01

Set up your tone

SupaPresence learns the style, values and language of your venue. Set up once — and every response sounds like you.

02

AI drafts the response

As soon as a new Google review arrives, SupaPresence automatically creates a personalised response draft. Positive, negative or neutral — always appropriate.

03

You approve — one click

You receive the draft by email or Telegram. Review, adjust if needed, approve. The response goes directly to Google.

What makes SupaPresence unique

More than just automated responses.

Your venue's voice

No generic template texts. The AI is specialised in hospitality and learns the individual tone of your restaurant — every response sounds like you, not a machine.

Detect fake reviews

Suspicious and unfounded reviews are automatically flagged and you are immediately notified — so you can react quickly and request removal.

Built for hospitality

SupaPresence understands the context: cuisine, service, ambience, prices — the AI knows the typical themes in restaurant reviews and responds to them precisely.

Ranking development at a glance

Track how your review score and Google ranking develop. See the impact of your activity — at a glance, without an external tool.

FAQ

Everything about Google review management.

Google treats active responses as a relevance signal and improves ranking in local search. 73% of guests choose the competition when a restaurant does not respond — a professional reply signals appreciation and builds trust with potential guests.
Yes — with SupaPresence, response drafts are created automatically in the tone of your venue. You review the draft and approve it with one click. You stay in control, but the effort drops from minutes to seconds per review.
Unanswered reviews cause damage in two ways: Google weighs missing interaction negatively, which lowers ranking in local search. At the same time, an unanswered criticism signals a lack of interest to potential guests — many then choose the competition.
Ideally within 24-48 hours. Quick responses signal engagement and are valued positively by Google. With SupaPresence you receive a response draft immediately when a new review comes in — via email or Telegram.
For negative reviews: stay calm, show understanding, address the feedback specifically and offer a solution or invitation to return. SupaPresence automatically detects negative reviews and formulates de-escalating responses — in your venue's tone, not generically.
Pilot Phase · Free until 31 January 2027

Start now — free, limited spots.

Try SupaPresence with your restaurant. Personal onboarding included, no commitment afterwards.

  • 8 months free full access
  • Individual tone definition
  • Direct line to the founding team
  • No commitment after the pilot phase