Knowledge for Your Restaurant

Practical tips on Google reviews, reputation management and growth for hospitality businesses.

Google Optimisation

Google Business Profile Suspended: What Helps

Profile gone, guests cannot find you: the most common suspension triggers in hospitality, the appeal step by step, and the costliest mistake to avoid

5 min read
Reputation Management

Collecting Google Reviews: What Is Allowed

Asking is allowed, much else is not: Google's rules on incentives, staff targets and pre-selection, plus the disclosure duty when you advertise reviews

6 min read
Reputation Management

QR Code for Google Reviews: A Guide for Restaurants

Create a QR code for Google reviews the right way: the official Google method, the best placement on the bill and at the table, and what the policies prohibit

9 min read