Privacy Policy

Last updated: March 28, 2026

SupaPresence ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have regarding your information.

General Information:
The use of our website is possible without providing personal data. Where personal data can be entered (such as name, email address), this is done on a voluntary basis. This data will not be shared with third parties without your explicit consent.

1. Controller

The controller responsible for processing your personal data is:

SupaPresence
Daniel Zamojski, Michael Helcig
(Complete contact details can be found in our Imprint)

2. Data We Collect

When you use our website, we may collect and process the following personal data:

  • Name and email address - provided when signing up for the pilot phase via our HubSpot form
  • Restaurant name - optionally provided in the signup form
  • Phone number - optionally provided in the signup form

Our hosting provider may collect the following data automatically via server log files: IP address, browser type and version, operating system, referrer URL, hostname of the accessing computer, and time of the server request.

3. Web Analytics & Tracking

PostHog (cookieless)

We use PostHog (provider: PostHog Inc., EU hosting) to analyse how our website is used in aggregate. Usage is cookieless (no cookies), with no personal data or IP storage; only anonymised usage data (e.g. pages viewed) is collected. PostHog is loaded regardless of cookie consent as no cookies are set. Legal basis: legitimate interest (Art. 6(1)(f) GDPR).

Google Tag Manager

We use Google Tag Manager (provider: Google Ireland Limited) to manage marketing and analytics tags on our website. Google Tag Manager itself does not store cookies and does not process personal data. It serves only to manage and trigger other tags. Google Tag Manager is only loaded if you consent to tracking via our cookie banner. Legal basis: your consent (Art. 6(1)(a) GDPR).

HubSpot Form

For pilot phase registration, we use an embedded form by HubSpot (provider: HubSpot Inc., EU data processing). The data entered there (name, email, optionally phone number) is stored in our HubSpot CRM and used exclusively for contacting you regarding the pilot phase. Legal basis: your consent (Art. 6(1)(a) GDPR).

4. Purpose of Processing

We process your personal data exclusively for the following purposes:

  • Contacting and communicating with you regarding the pilot phase
  • Ensuring the technical operation and security of the website (server logs)
  • Analysing website usage in anonymised form (PostHog, cookieless)
  • Optimising our website and marketing efforts (Google Tag Manager, only with consent)

5. Cookies & Consent

Our website uses a cookie banner that gives you the choice:

  • Technically necessary: Always active. Storage of your cookie preference (localStorage). No tracking cookies.
  • Tracking & Analytics: Google Tag Manager and associated services are only loaded if you choose "Accept all".

PostHog operates cookieless and is loaded regardless of your cookie consent.

6. Legal Basis

Processing is based on:

  • Your consent (Art. 6(1)(a) GDPR) for pilot phase registration and tracking cookies
  • Our legitimate interest (Art. 6(1)(f) GDPR) for ensuring the technical functionality and security of the website and anonymised web analytics

7. Data Storage and Retention

Your personal data will be stored securely and only as long as necessary:

  • Contact data (HubSpot) will be stored until you withdraw your consent
  • Server logs are stored for up to 30 days
  • Cookie settings are stored in your browser (localStorage)

8. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. To operate the service, we use the following processors:

  • HubSpot Inc. - CRM and form processing (EU data processing)
  • PostHog Inc. - Web analytics (EU hosting, cookieless)
  • Google Ireland Limited - Tag Manager (only with consent)

9. Your Rights

You have the following rights under the GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to withdraw consent at any time
  • Right to lodge a complaint with the competent supervisory authority (in Austria: Austrian Data Protection Authority)

To exercise these rights, please contact us at: [email protected]

10. Unsubscribe / Withdrawal of Consent

You may withdraw your consent at any time by:

  • Contacting us directly by email: [email protected]
  • Clearing your cookie settings in the browser (clear localStorage)

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

← Back to Home