Terms & Conditions

1. Scope

These Terms and Conditions apply to the use of the website supapresence.com and the associated services provided by SupaPresence.

2. Service Description

SupaPresence provides AI-powered review management for restaurants. The service includes the semi-automatic generation of response suggestions for online reviews, which are approved by the user before publication.

3. Pilot Phase

SupaPresence is currently in a free pilot phase. Participation is non-binding and free of charge. There are no obligations after the pilot phase ends.

4. Disclaimer of Liability

SupaPresence assumes no liability for:

• The content of generated response suggestions - the user is responsible for approving and publishing responses
• Losses or damages resulting from the use of the service
• The availability, functionality, or error-free operation of the website or service
• Actions of third parties (e.g. Google, review platforms)

5. User Obligations

The user agrees to:

• Provide accurate information during registration
• Review response suggestions before publication
• Not use the service for unlawful purposes

6. Intellectual Property

All content on this website, including texts, graphics, logos, and software, is the property of SupaPresence and protected by copyright. Generated response suggestions may be freely used by the user.

7. Data Protection

For information on the processing of personal data, please refer to our Privacy Policy.

8. Changes

SupaPresence reserves the right to change these Terms and Conditions at any time. Changes will be published on this page.

9. Applicable Law

Austrian law applies. The place of jurisdiction is Vienna, Austria.