The visibility system for restaurants at a glance
From a consistent Google profile to optimization suggestions and more reviews to AI responses for every review: all the features that make your restaurant locally visible.
Your venue's personality, drawn from your real sources
SupaPresence does not learn your tone from a single briefing. It builds a consistent personality profile from multiple sources: your website, past responses, online profiles, uploaded documents, a short questionnaire, and your own corrections, continuously.
The result: a distinctive tone that stays consistent across all responses, even when multiple team members are approving.
No two responses alike, even with ten five-star reviews
SupaPresence does not generate standard texts. Every response references the specific guest, the review, the context. To readers it feels authentic, because it is not a template.
No text.
No words, but five stars. Message received. Muchas gracias! See you soon for the next taco, burrito or margarita moment.
"Wonderful pizza, great service and a relaxed atmosphere."
Ciao, how lovely to hear! When great pizza and the right atmosphere come together, that little piece of dolce vita is exactly what we love about La Famiglia. All the more wonderful that you experienced it with us.
"We celebrate our anniversary here every year. That will stay that way."
That means a great deal to us. Merci for celebrating your anniversary with us each year and making French cuisine part of that special moment. We look forward to many more years together.
"Burger was a banger, fries crispy, service super chill. Coming back."
Yes! That is exactly why we are at the grill early. Great the burger hit and the fries did their job. See you next time. The grill stays hot.
"Crusty roll, freshly caught matjes, proper onions on top. Perfect!"
Many thanks! That is exactly how it should snap and taste, fresh off the boat. Come back anytime, there is always room for one more.
Gets closer to your style with every correction
SupaPresence picks up the baseline tone from your BrandVoice profile from day one. When you adjust a nuance in a generated draft, a phrasing or an expression, it feeds into future suggestions.
Over weeks, a profile emerges that understands your individual style in its finest details.
- · Warm and personal
- · Formal tone
- · Negative reviews calm and objective
- + References specific dishes
- + Avoids exclamation marks
- + Closes with "See you for a good espresso"
- + Uses local expressions where fitting
- + References special occasions for returning guests
Every correction refines the profile. Your tone stays recognisable.
Hundreds of reviews. The patterns that matter.
Reviews are more than something to reply to. They are the most direct operational feedback channel your venue has. SupaPresence analyses them systematically so you can see what is really being said.
What gets praised? What gets criticised? Food, service, atmosphere, location, value for money. At a glance, not buried in 200 individual texts.
Is perception of individual topics improving or declining? You see changes before they show up in your star average.
SupaPresence spots patterns and suggests steps before a topic surfaces in your star rating. Reviews become an operational early-warning system.
Which topics appear regularly in 5-star reviews? That is your real differentiation. Use it in your marketing.
Multilingual, matched to your guest mix
SupaPresence detects the language of every review automatically and responds accordingly. You set the reply languages and a fallback language for any language not configured.
Tourist guests, weekend brunch, many international reviews
Brand alignment with the concept, international food-enthusiast guests
Italian concept, young urban crowd, international tourists
Your responses strengthen what your restaurant is associated with.
Key terms: what you cook, where you are, what makes you special. They flow naturally into responses. AI searches like Google AI Overview, ChatGPT and Perplexity read Google Business Profiles and draw their recommendations from them.
Most restaurants do not actively maintain this profile. For those who do, it is an advantage over the competition.
Built on experience from thousands of hospitality reviews. Industry-specific topics, occasions and local contexts are recognised.
Data processing on European servers. No transfer to third countries.
No text goes live without your approval. Semi-automated, not fully automated.
Brand consistency across all sites, local adaptation per location
Global BrandVoice with a local layer, roles for site managers and marketing teams, location reporting with brand-vs-site separation. The extension for chains and groups.
Start free now and see for yourself
Stand out. Stay visible in the age of AI search. Personal onboarding included, no commitment afterwards.