01

Connect your review platform

We connect SupaPresence to your Google Business Profile and other review platforms. We support you personally during setup. You do not need to handle anything technical.

  • Google Business Profile is securely connected
  • Additional platforms (TripAdvisor, etc.) on request
  • Personal support during setup
02

Define your restaurant's tone of voice

Together we define the tone in which your restaurant responds to reviews. Whether warm and personal, professional and factual, or casual and approachable — the AI learns your style.

  • Individual tone-of-voice definition with the founders
  • The AI is trained on your style
  • No generic templates — everything sounds like you
03

Automatic monitoring for new reviews

SupaPresence regularly checks whether new reviews have come in. For each review, a fitting response draft is automatically created and made available to you in the portal.

  • Regular automatic monitoring for new reviews
  • Response drafts are generated immediately
  • Critical reviews are flagged separately
04

Approve or customise

You can approve the response draft directly or adjust it individually. The system learns from your edits and improves over time.

  • One-click approval or individual customisation
  • The system learns from your edits
  • Response is automatically published
05

Notifications & control

You decide what you want to be notified about. Get instant alerts for critical reviews. Or let SupaPresence handle positive reviews automatically.

  • Notifications via email or Telegram
  • Set which reviews need your attention
  • Automatic mode for positive reviews possible

Sounds good? Get started now.

Join the Pilot Phase