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Knowledge for Your Restaurant

Practical tips on Google reviews, reputation management and growth for hospitality businesses.

Google Optimisation

Restaurant Photos on Google: What Gets Guests to Click

Restaurant photos on Google decide whether a guest clicks or keeps scrolling. Which images work, how many you need and why frequency matters

14. May 2026 6 min read

Google Optimisation

Improve your Google Maps ranking: why some restaurants appear at the top and what you can change about relevance, reviews and photos.

14. May 2026 8 min read

Reputation Management

Respond to negative Google reviews without escalating: 6 proven templates and the 3-sentence principle for restaurant owners

13. May 2026 9 min read

Reputation Management

Getting a cluster of bad Google reviews? What restaurants can do immediately, and what is really behind the wish for a new profile.

10. May 2026 9 min read

Google Optimisation

Optimise your Google Business Profile: which actions genuinely move rankings, clicks and reservations. A prioritised guide for restaurants.

4. May 2026 11 min read

Reputation Management

Review automation for restaurants: when AI and templates genuinely help and when personal responses are essential. A practical guide for operators.

1. May 2026 8 min read

Reputation Management

Wrong expectations, miscommunication, mistakes: these are the 3 main causes of bad Google reviews and how your restaurant can prevent them.

24. April 2026 8 min read

Reputation Management

90% of guests read reviews before visiting. Those who don't respond lose guests quietly to the competition. How to respond correctly

1. April 2026 6 min read